Use cases

Custom AI software, built around the work

Every implementation starts with the client's workflow, systems, policies, and operating judgement - then becomes software we manage.

01 — build pattern

Managed intake systems

Capture requests, classify urgency, enrich records, draft responses, and route edge cases with your policies and approval rules built in.

  • Manual review queues reduced by 62%
  • Every request routed with policy context
  • Operators keep approval control on sensitive cases
02 — build pattern

Back-office autopilots

Turn repeatable admin work - reconciliation, reporting, enrichment, follow-up, and document prep - into software that runs continuously.

  • Weekly reporting prepared automatically
  • Data hygiene handled before it blocks the team
  • Workflows keep moving outside business hours
03 — build pattern

Compliance workflows

Collect evidence, draft policy updates, monitor gaps, and prepare reviewers with traceable AI-assisted workflows.

  • Evidence gaps surfaced before review
  • Approvals and citations preserved
  • Audit prep becomes a maintained process
04 — build pattern

Customer operations software

Build client-facing or internal tools that personalize onboarding, support, renewals, and fulfillment around your exact service model.

  • Customer context available before every handoff
  • Fulfillment steps tracked from request to resolution
  • Teams scale service without scaling headcount
Industries

Built around the work. Specific to your sector.

Finance

Automate reporting, reconciliation, document review, and compliance workflows with audit-ready trails.

E-commerce

Run merchandising, refund triage, inventory workflows, and customer support with your catalog and policies built in.

Healthcare

Support intake, admin follow-up, prior auth, and operational queues with permissioned data boundaries.

SaaS

Onboard customers, classify tickets, prep renewals, and automate account work with deep product context.

Real estate

Qualify leads, schedule tours, draft documents, and coordinate portfolio operations across teams.

Logistics

Route exceptions, reconcile invoices, forecast demand, and coordinate carrier communications in one managed system.

Legal

Draft, review, summarize, and route standard legal work with citations and approval checkpoints.

Education

Personalize tutoring, grading support, staff workflows, and student routing around your institution's policies.

Turn your service work into software.

desic builds custom AI software for the way your business actually operates, then manages the stack so it keeps delivering every month.